SHIPPING + RETURNS POLICY
THE SPRING SALE
We are celebrating the season with 25% off all e-shop orders with code: GARDENPARTY. Coupon code is valid through Sunday April 2, 2023 at 11:59PM PT. Cannot be combined with other discounts or coupon codes. No adjustments on previous purchases. Gift Cards, Gift Box Sets and pre-discounted Combo Sets are excluded from The Spring Sale.
For guaranteed Easter delivery, we encourage you to place your order by Midnight on Sunday April, 2!
SHIPPING
Your order information, history and delivery status are accessible upon signing into your ATELIER SAUCIER online account.
All domestic packages are shipped via UPS within the United States.
Please allow 1-2 business days after placing your order for processing. Orders placed via our website will be shipped within 2-5 business days, once processed.
Please allow 5-7 days for shipping for Standard shipping. Express delivery options are also available.
You will receive a shipment confirmation email with tracking details once your order has been shipped.
All orders over $75 will qualify for complimentary Standard shipping.
INTERNATIONAL SHIPPING
We currently ship to the United States through our website. If you are interested in ordering items for delivery to another country, please email [email protected] and we would be happy to provide a shipping quote and handle your order directly.
Our full collection is also available on Wolf & Badger, an elevated e-commerce store that ships worldwide!
RETURN POLICY
We want you to be absolutely in love with your purchase. ATELIER SAUCIER accepts returns of unused product in its original condition and packaging within 15 days of sale.
Embroidered or custom items will not be accepted for return or exchange without appearance of a clear internal defect.
For any questions regarding our return policy or to begin a return, please email [email protected].
Please send items to the address provided below:
ATELIER SAUCIER
ATTN: Returns
10871 Washington Blvd
STE 101
Culver City, CA 90232
We are happy to provide a prepaid return label, and will deduct $10 from your refund total. Once your return is received, please allow up to 7 business days to process your refund.
For exchanges, we kindly ask that you return your items per the instructions above and place a new order online.